In mid-2018, ICAVE will open up its new specialized container terminal in the Atlantic port of Veracruz—and its customers will reap the benefits.
Moving from one home to another represents a big challenge. Now imagine trying to relocate an entire shipping port terminal—which is exactly what Internacional de Contenedores Asociados de Veracruz (ICAVE) is planning to do over the next year. As part of what is being called Mexico’s most important port infrastructure project in the last 100 years, ICAVE will acquire a new home by mid-2018—all of this without any interruption to its stellar customer service.
We are focused on our customers’ needs and committed to their satisfaction. These new facilities in the port of Veracruz will further strengthen our intention of making them feel welcome and more comfortable in a bigger infrastructure that is logistically efficient. We are looking forward to giving the best attention. Our aim is to offer the best customer experience.” —Susana Díaz, General Manager
Managing an increasing workload
The first phase of this initiative involves building a new specialized container terminal for ICAVE at an approximate cost of US$400 million to US$450 million. The company, which was founded in 1995 and acquired six years later by global port operator Hutchison Ports, handles about four out of every five shipping containers that pass through the Veracruz port. Because the ICAVE terminal provides access to two major roadways and a pair of rail lines, it is the most popular choice for carriers moving goods in and out of central Mexico.
Once the first phase of the expansion is completed in June 2018, ICAVE will welcome container ships to its 41-hectare terminal, which will feature modern technology, seven quay cranes, and an estimated annual capacity of 1.8 million twenty-foot equivalent units (TEUs) per year. Before the new facility opens, however, the 1,000-plus ICAVE employees will be transferring equipment, erecting new buildings, and installing new technology designed to make the terminal operate even more efficiently.